Website: olmech.us

Effective Date: June 1, 2025  |  Last Updated: May 2026

1. Introduction

Olmech, LLC (“Olmech,” “we,” “us,” or “our”) is an Advanced Manufacturing Engineering consultancy and Americas representative for European OEM manufacturers, legally established in Raymond, New Hampshire, USA. We are committed to protecting the privacy of all individuals who visit our website at olmech.us or otherwise interact with our company.

This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and what rights you have regarding your data. By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our website forms, email, or telephone, we may collect:

• Full name and job title
• Company name and country of operation
• Email address and phone number
• Details of your engineering or equipment inquiry
• Project specifications, timelines, or technical requirements you choose to share

2.2 Information Collected Automatically

When you visit olmech.us, our hosting and analytics systems may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (how you found our site)
• Device type (desktop, mobile, tablet)

This information is collected through standard server logs and, if enabled, analytics tools such as Google Analytics. We do not use advertising trackers or third-party behavioral tracking cookies.

2.3 Cookies

Our website may use essential cookies necessary for the site to function properly (e.g., session management, form submission). We do not use cookies for advertising, retargeting, or cross-site tracking. You may disable cookies through your browser settings; however, some site functionality may be affected.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your engineering inquiries, consultation requests, or RFQ submissions
• To communicate with you about projects, proposals, and follow-up correspondence
• To coordinate with our European OEM partners on equipment quotations on your behalf
• To maintain records of our business communications
• To improve our website performance and user experience
• To comply with applicable legal obligations

We do not use your personal information for automated decision-making, profiling, or unsolicited marketing communications.

4. How We Share Your Information

4.1 OEM Partners

If your inquiry involves equipment from one of our represented OEM partners (Troester GmbH, X-Compound, MSS Cable Machinery GmbH, or Maschinenbau Bardowick GmbH), we may share relevant technical and contact information with the appropriate manufacturer in order to prepare a quotation or coordinate project support. We will inform you before doing so.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and business (e.g., web hosting, email services). These providers are contractually obligated to protect your information and may not use it for any purpose other than providing services to Olmech.

4.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 We Do Not Sell Your Data

Olmech, LLC does not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial or marketing purposes. Ever.

5. Confidentiality of Business Communications

Olmech operates under Non-Disclosure Agreements (NDAs) with many of its clients and partners. If you share project-specific, proprietary, or sensitive technical information with us in the course of a business inquiry, we treat that information as confidential and do not disclose it to third parties without your explicit authorization.

If you require a mutual NDA prior to sharing sensitive project details, please contact us at euolmech@gmail.com before submitting information through our website forms.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Specifically:

• Inquiry and contact form data: retained for up to 3 years from last contact
• Project correspondence: retained for the duration of the business relationship plus 5 years
• Website analytics data: retained in aggregated, anonymized form indefinitely

When information is no longer needed, we delete or anonymize it in a secure manner.

7. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These measures include:

• Secure email communications (TLS encryption in transit)
• Access controls limiting who within Olmech can view inquiry data
• Website hosted on reputable infrastructure with standard security protocols

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us has been compromised, please contact us immediately.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
• Right to Restriction: Request that we limit how we use your information
• Right to Object: Object to our processing of your information in certain circumstances
• Right to Data Portability: Request your information in a structured, machine-readable format

To exercise any of these rights, please contact us at euolmech@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. As stated above, Olmech does not sell personal information. For CCPA requests, please contact us at euolmech@gmail.com.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information is our legitimate interest in responding to business inquiries and fulfilling commercial relationships. You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your information lawfully.

9. Third-Party Links

Our website contains links to the websites of our OEM partners (Troester GmbH, X-Compound, MSS Cable Machinery GmbH, and Maschinenbau Bardowick GmbH) and other third parties. These websites have their own privacy policies, which we encourage you to review. Olmech is not responsible for the privacy practices or content of any third-party websites.

10. Children’s Privacy

Our website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Your continued use of olmech.us after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Olmech, LLC

15 Sargent Drive #92 / PO Box 1432

Raymond, NH 03077, USA

Email: euolmech@gmail.com

Phone: +1 (603) 867-3105

Website: olmech.us